Maintenance & Impak

Impak Facility Management System

To make any service or maintenance request please utilize our secure tenant services system called Impak facility management system. This password-protected system will allow you to submit Service Requests, view Request Status Reports and ensure that the information that you enter remains confidential.

You can access the system by pointing your web browser to:

To Set-up a New Employee

Please complete the Impak Employee Username Request Form to obtain access to Impak.

One or more of the employees from your office will also need to be authorized to approve any items that are above standard and billable.

Should you have any questions, you may contact us through the management office at (210) 377-0996.